Help Center

Support

Ways to reach us:

  • Email: support@potrise.com
  • Phone: +1 (800) XXX-XXXX
  • Live Chat: on website (business hours)
  • Scheduled consultation: book via dashboard
  • Help Center: help.potrise.com


Response times:

  • Email: 1 business day
  • Phone: immediate (during hours)
  • Chat: usually minutes


Escalation Process

If your concern needs urgent attention or you feel it hasn't been fully resolved, you can request an escalation by adding the phrase "escalation request" in your communication.


This prioritizes your case and routes it directly to a senior team member or manager. At Potrise, your trust is our priority. We treat escalations with urgency and ensure they are handled by experienced staff who can provide clear solutions.


Our goal is to make every step of your investment journey supported, transparent, and worry-free.