Help Center

Banking & Transfers

Deposits

How to Add Money to Your Wallet:

  • Go to Portfolio → Wallet → Add Cash
  • Enter the amount and confirm

Standard Deposits: Deposits clear in 2–5 business days

Instant Deposits: Same-day processing with $1.99 fee (submit before 12 PM EST)



Withdrawals

How to Withdraw Money:

  • Go to Portfolio → Wallet → Cash Out
  • Enter the amount and confirm
  • Funds arrive in 2–5 business days


Limits

Transfer Limits:

  • Minimum Transfer: $100
  • Weekly Maximum: $100,000
  • New User Restriction: Must wait 60 days before first withdrawal


Payment Methods

Supported Payment Method:

  • ACH Transfers via Plaid.com: Secure connection to your linked U.S. bank account

This method handles ALL transactions:

  • Funding investments
  • Adding cash to your wallet
  • Withdrawing funds

Not Accepted:

  • Checks
  • Cash
  • Wire transfers
  • Credit/debit cards
  • Crypto payments

Important: Each investment can only be funded using one bank account. Splitting a single investment across multiple payment methods is not supported.



Bank Connections

Connecting Your Bank Account:

  • Instant Connection: Link your bank account securely using Plaid.com
  • Not Supported: Manual transfers, wires, and external payments


Changing Banks

How to Switch Bank Accounts:

  • Step 1: Go to Profile → Manage Bank Account
  • Step 2: Remove your existing account
  • Step 3: Reconnect your new bank via Plaid.com

Note: Only one bank account can be linked at a time.